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What does it mean if the rating of a product is dry rated or listed as indoor only?

Lighting designed for dry, indoor environments.

The product is designed for indoor use in areas with no risk of moisture exposure. This product is ideal for living rooms, bedrooms, dining rooms, and other dry spaces.

Moisture Resistance: Avoid use in areas with excessive humidity, condensation, or direct contact with water.

Installation Locations: Must be located in a dry, indoor environment. Locations common to these locations include:

  • Living rooms

  • Bedrooms

  • Dining rooms

  • Hallways

  • Offices

Communication Tip: When discussing indoor-only products, focus on setting clear expectations without making the customer feel limited—frame it as helping them get the longest life and best performance from their purchase.

Example approach:

  1. Confirm intended location:
    “Where are you planning to place this piece?”

  2. Explain the why:
    “This product is designed for dry, indoor spaces like living rooms, bedrooms, and dining rooms. Using it in areas with moisture—like bathrooms, kitchens, or outdoor spaces—could cause damage over time.”

  3. Offer guidance if they had another space in mind:
    “If you’re looking for something for a high-humidity or outdoor area, I can suggest pieces made to handle moisture.”

Pro Tip:
Link your explanation to protecting their investment—customers are more receptive when they see the guidance as preserving quality, not restricting usage.