Art & Decor
- What is the difference between food-safe and non-food-safe accessories?
- What is the difference between water-tight and non-water-tight accessories?
Lighting
- What are the minimum and maximum hanging heights for pendants and chandeliers?
- What does it mean if the rating of a product is dry rated or listed as indoor only?
- What does it mean if the rating of a product is damp rated?
- What is the difference between a hardwired light fixture and one with a 2-prong plug?
- What is the correct height to hang a pendant over a dining table or kitchen island?
Pillows & Throws
- What are our down sourcing practices and animal welfare standards?
- What are the different pillow fill types offered?
- What natural fibers and materials are used in your pillows and rugs?
- What pillow insert sizes do you offer?
- What synthetic fibers are used in your pillows and rugs?
Furniture
- How do I choose the right size coffee table or end table?
- What are the best practices for caring for linen furniture?
- What are the best practices for caring for cotton furniture?
- What is the weight capacity of the Olson Bench?
- What size dining table do I need for my space?
Rugs
- How do I repack a rug for return shipping?
- How should I vacuum my rug?
- Can you tell me about overall rug care?
- How can I get my rug to lay flat?
- How do I trim loose fibers or yarn on a rug without damaging it?